Introducing Cheers NFC Smart Badges 

We’re super excited to announce the launch of our brand-new feature: The NFC Smart  Badges! These aren’t your typical employee badges. This does

so much more than just  display a name or a company logo. With a simple tap, our Smart Badges open up a world of  possibilities for businesses, employees, and customers.  

Let’s dive into why we’re so excited  

What Are Cheers NFC Smart Badges?  

These are tap-enabled badges that use NFC (Near Field Communication) technology. What  does that mean? In simple terms, these badges allow customers to interact with your  business effortlessly. All a customer has to do is tap their smartphone on the badge, and  instantly, they can leave a review, provide feedback, verify an employee’s identity, or even  access specific information about your products or services.  

Gone are the days of asking customers to fill out long forms or navigate complicated  websites. With Cheers Smart Badges, everything is quick, easy, and seamless. It literally  gives every employee the power to turn face-to-face interactions into extremely valuable  business insights with just one tap.  

How Do Cheers Smart Badges Work?  

Here’s how it works in real-life scenarios:  

1. Tap and Go: An electrician arrives at a customer’s home to complete a job. Once  the job is done, the customer taps their smartphone on the electrician’s Smart  Badge. Instantly, a feedback form pops up on their screen, allowing them to leave a  review on the spot.  
   
   

2. Instant Feedback: A waiter serves a table at a busy restaurant. The customer taps  the waiter’s Smart Badge before leaving, and they can quickly rate the service, leave  a tip, or even recommend the restaurant to others. 
   
   

3. Lead Collection: A representative at a trade show uses a Smart Badge. Attendees  tap the badge, which automatically collects their contact information and shows  them more details about the products being showcased.  

In every situation, the interaction is smooth, fast, and convenient for both the  customer and the business.  

What This Means for Businesses  

If we’re being honest, getting customer feedback is hardly ever easy. It could be collecting  reviews, gathering leads, or making sure employees are recognized for their hard work, the methods most businesses use are usually slow and inefficient.  

Our Smart Badges change all that. 

Here’s what they mean for your business:  

• Increased Reviews and Feedback: With our Smart Badges, it’s easier than ever to  get real-time feedback from customers. The simplicity of the tap-and-go process  means more customers will actually take the time to leave a review. In fact, we’ve  already seen a 5-10x increase in feedback and 5-star reviews within the first month  of using Smart Badges.  

• Employee and Product Attribution: Cheers Smart Badges allow you to track which  employees are getting the best feedback and which products or services are most  popular. This data is gold for improving your business. Managers can use it to  recognize top performers, provide targeted training, and address any issues  proactively.  

• Boost in Sales and Reputation: Positive reviews and customer satisfaction are key  to growing your business. With more real-time reviews coming in, your business’s  online reputation will improve, attracting more customers and boosting sales. 

• Seamless Integration: The data collected through the Smart Badges integrates  smoothly with the Cheers platform, giving you a comprehensive view of your  business’s performance. This makes it easier to manage customer interactions,  track employee performance, and make data-driven decisions. 

What This Means for Employees 

Employees are at the heart of every business, and our Smart Badges are designed to make  their lives easier too.  

Here’s what they mean for your team:  

• Instant Recognition: Employees can receive immediate feedback for their hard  work. When customers leave positive reviews or comments, they know who made  the experience great. This recognition can be incredibly motivating, boosting morale  and encouraging employees to keep delivering excellent service.  

• Healthy Competition: Our Smart Badges also allow managers to set up friendly  competitions between employees. Who can get the most 5-star reviews this week?  Who’s going above and beyond in customer service? These competitions make work  more fun and also drive performance across the board. 

• Professional Growth: The data collected from Smart Badges can help identify  areas where employees might need additional training or support. This means  employees can grow and improve in their roles, leading to better career  opportunities and job satisfaction.  

• Ease of Use: Employees don’t have to worry about complicated technology or extra  tasks. The Smart Badges are easy to use, requiring nothing more than a simple tap  from the customer. This means they can focus on what they do best – serving  customers.  

What This Means for Customers 

Finally, let’s talk about the customers. After all, they’re the ones who interact with the  Smart Badges the most.  

Here’s what they mean for your customers: 

• Convenience: Customers love anything that saves them time and effort. Our Smart  Badges do just that. With a quick tap, they can leave a review, provide feedback, or  access important information without having to go through any complicated steps.  

• Confidence: Smart Badges add a layer of transparency to the customer experience.  When a customer taps a badge, they can verify the employee’s identity, making  them feel more secure and confident in the service they’re receiving.  

• Personalized Experience: Because feedback can be attributed to specific  employees and products, customers know that their input is valued and taken  seriously. This creates a more personalized and engaging experience and makes them more likely to return.  

• Positive Interactions: With the focus on real-time feedback, customers can share  their experiences while they’re still fresh in their minds. This leads to more honest  and positive interactions which benefits both the customer and the business.  

Cheers to a New Era of Customer Interaction 🥂

We’re incredibly excited about what Cheers NFC Smart Badges can do for your business,  your employees, and your customers. It’s more than just a new feature – it’s a whole new  way of thinking about in-person interactions.  

With our Smart Badges, you can make every customer interaction count, drive your  business forward, and create a culture of excellence that benefits everyone. So, why wait?  Start using Cheers NFC Smart Badges today and see the difference for yourself!  

Here’s to smarter, smoother, and more successful interaction – cheers